Hilton Garden Inn Krakow

I was satisfied with almost everything. The hotel is close to the center, offers a very good breakfast, and a clean room awaits you. The staff is also helpful. So overall it's positive.

I was very impressed with every aspect of this hotel. The reception team were very welcoming and helpful. The room was spacious and very well appointed. The hotel is very well located - 5 min walk to tram stop followed by 5 min on tram to Old Town. The hotel had plenty of free parking available. Dinner and Breakfast at the hotel were both delicious and the young waiters and waitresses very friendly.

The hotel reflects the usual Hilton Garden Inn quality standards. The staff were all nice, friendly and helpful ! We had a late dinner upon arrival, the food was really delicious and prices were reasonable. There is a small play corner for the children where our son had good time while were enjoying the meal. The breakfast was also very good. There is a waffle machine at the breakfast hall where you can get one of the dough jars and cook waffles for yourself or children. We really liked that. The hotel in general is child-friendly thus preferable for the families traveling with kids. There is a parking lot (free) which is another positive aspect for the facility. The room size is more than enough and facilities are modern and clean. Bed is comfortable. We had asked for a sofa bed for our sone (of course it was me who slept in it :) which was comfortable too. In general we really enjoyed the quality of the service we received with a quite reasonable price.

This place exceeded my expectations in subtle ways. Here are some things I particularly enjoyed: - At the reception when checking in, I was asked if I'd like to have a room overlooking the sights which was a bit louder due to facing the main street, or the quieter room on the other side - I like that this choice was left up to me. - Finally a place which provided a thin pillow already in the room, along with the regular thicker pillow! This seems like such an easy thing to get right, and yet most places I stayed in in the past would provide only the thicker type and be surprised to hear I'd like a thin pillow in the room. - The amenities I particularly enjoyed: a dedicated face towel, coffee/tea set with a large choice of both, tissue box in the bathroom, an additional thick blanket. - The breakfast - a rich variety of good quality food and the staff on site who regularly assured the availability of all products and were very attentive. - Several free parking spots outside the hotel. - A variety of Polish and English speaking channels on TV.

The location was very good and the breakfast was excellent. Staff was very friendly and welcoming. The room was comfortable and very clean.